HOW TO FILE AN ETHICS COMPLAINT,  REQUEST MEDIATION or ARBITRATION

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The 17 articles of the Code of Ethics, represent a promise of performance and professionalism by all who become REALTORS®.  As a result, the term REALTOR® has come to connote competency, fairness and a higher standard of integrity.

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Enforcement of the Code Ethics is the responsibility of the local association or board (HANFRA) and its members, and a duty as the result of being a member of the National Association of REALTORS® (NAR) and the New York State Association of REALTORS® (NYSAR).

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It is the Code of Ethics which separates REALTORS® from other licensees and we take the enforcement of the Code very seriously.  Ethics complaints may be filed by the REALTOR® member or members of the public. Ethics complaints serve to educate members as well as provide a disciplinary process when violations have occurred. Any person having reason to believe that a member is guilty of any unethical conduct may file a complaint in writing with the local board in which the member holds membership.

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The Hamptons North Fork REALTORS Association®  (HANFRA) provides its members and consumers a process to resolve issues of potentially unethical conduct. Claims of unethical conduct may be resolved through a full due process hearing conducted in accordance with nationally accepted guidelines. Use the links below to learn more about the REALTORS®commitment to honorable, faithful, and competent service to clients, customers, and other members of the public.

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Should you have any questions about the Code of Ethics, Mediation or Arbitration process, please do not hesitate to contact our Executive Office, Michael Coughlin, at info@hanfra.com or call 518-561-8777, for assistance.